jilipark.com Privacy Policy

1. Introduction

jilipark.com ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of every player who registers and uses our online gaming services. This Privacy Policy describes how jilipark.com collects, uses, stores, shares, and protects your personal information when you access our website, create an account, make transactions, or interact with our customer support team.

This policy applies to all users of jilipark.com, including registered players, visitors who browse without registering, and individuals who contact us through any communication channel. It should be read alongside our Terms & Conditions and Responsible Gaming Policy.

jilipark.com processes personal data in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC) of the Philippines.

2. Personal Data We Collect

jilipark.com collects only the personal data that is necessary to provide our services, verify your identity, process transactions, and comply with applicable legal and regulatory obligations. The categories of personal data we collect include:

2.1 Registration & Identity Data

• Full legal name (as it appears on your government-issued ID)
• Date of birth (to verify you are 21 years of age or older)
• Gender
• Nationality and country of residence
• Philippine mobile number
• Email address
• Username and encrypted password

2.2 Identity Verification (KYC) Data

• Government-issued photo ID (e.g., Philippine passport, driver's license, UMID, SSS ID, PhilHealth ID)
• Proof of address (e.g., utility bill, bank statement issued within the last three months)
• Proof of payment method ownership (e.g., screenshot of GCash or PayMaya account, bank statement)
• Selfie or live photo for identity confirmation, where required

2.3 Financial & Transaction Data

• Deposit and withdrawal amounts and dates
• Payment method details (e.g., GCash mobile number, BPI or BDO account reference, last four digits of card)
• Transaction history and account balance records
• Bonus and promotional credit history

2.4 Gaming Activity Data

• Games played, bet amounts, win/loss records, and session durations
• Responsible gaming tool settings (deposit limits, session limits, self-exclusion status)
• Bonus wagering progress and promotional participation history

2.5 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser version
• Cookie identifiers and session tokens
• Pages visited, time spent on the platform, and click-path data

2.6 Communications Data

• Records of live chat conversations with jilipark.com support
• Email correspondence with our team
• Feedback, complaints, and dispute records

3. How We Collect Your Data

jilipark.com collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or participate in a promotion.
• Automatically — through cookies, web beacons, and similar tracking technologies when you browse or use the jilipark.com platform.
• From third parties — including KYC verification providers, payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank), fraud detection services, and regulatory authorities where required by law.

4. How We Use Your Personal Data

jilipark.com uses your personal data for the following purposes:

5. Legal Basis for Processing

jilipark.com processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual necessity — processing required to fulfill our obligations under the Terms & Conditions you agreed to upon registration (e.g., account management, payment processing).
• Legal obligation — processing required to comply with applicable Philippine laws and regulations, including AML obligations and age verification requirements.
• Legitimate interests — processing necessary for fraud prevention, platform security, and improving our services, where these interests are not overridden by your rights.
• Consent — processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing & Disclosure

jilipark.com does not sell your personal data. We may share your data with the following categories of third parties only where necessary and under strict confidentiality obligations:

• Payment processors — GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely to process your financial transactions.
• KYC & identity verification providers — third-party services that assist in verifying your identity and age in compliance with regulatory requirements.
• Fraud detection & security services — providers that help jilipark.com detect and prevent fraudulent activity and unauthorized access.
• IT infrastructure providers — cloud hosting and data storage providers that process data on our behalf under data processing agreements.
• Regulatory & law enforcement authorities — where required by Philippine law, court order, or lawful request from a competent authority.
• Professional advisors — lawyers, auditors, and accountants where necessary for legal or compliance purposes, under strict confidentiality obligations.

7. Cookies & Tracking Technologies

7.1 What Are Cookies?

Cookies are small text files placed on your device when you visit jilipark.com. They help us recognize your browser, remember your preferences, keep your session active, and analyze how the platform is used.

7.2 Types of Cookies We Use

• Strictly necessary cookies — essential for the platform to function, including session management and security tokens. These cannot be disabled.
• Functional cookies — remember your preferences such as language settings and responsible gaming tool configurations.
• Analytics cookies — help us understand how players use jilipark.com so we can improve the platform. Data collected is aggregated and anonymized where possible.
• Marketing cookies — used to deliver relevant promotional content. These are only set with your consent.

7.3 Managing Cookies

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of jilipark.com. Strictly necessary cookies cannot be disabled as they are required for the platform to operate.

8. Data Security

jilipark.com implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• Encryption of sensitive data at rest, including passwords (stored as salted hashes) and financial information.
• Role-based access controls ensuring that only authorized personnel can access personal data, on a need-to-know basis.
• Regular security audits, penetration testing, and vulnerability assessments of the jilipark.com platform.
• Multi-factor authentication options for player accounts to prevent unauthorized access.
• Continuous monitoring for suspicious activity and automated fraud detection systems.

9. Data Retention

jilipark.com retains your personal data for as long as your account is active and for a period thereafter as required by applicable Philippine law and regulatory obligations. Specific retention periods include:

• Account and identity data — retained for the duration of your account and for a minimum of five (5) years after account closure, as required by AML regulations.
• Transaction records — retained for a minimum of five (5) years from the date of each transaction.
• KYC documents — retained for the duration of your account and for five (5) years after closure.
• Customer support records — retained for three (3) years from the date of the last interaction.
• Marketing consent records — retained until you withdraw consent, plus one (1) year thereafter as evidence of consent.
• Technical and device data — retained for up to thirteen (13) months from collection.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymized in accordance with jilipark.com's data disposal procedures.

10. Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilipark.com:

11. Children's Privacy

jilipark.com is strictly an adult gaming platform. We do not knowingly collect personal data from individuals under the age of 21. Registration on jilipark.com requires confirmation that you are at least 21 years old, and age verification is conducted as part of the KYC process.

If you believe that a minor has registered on jilipark.com, please contact our support team immediately so that we can take appropriate action.

12. Third-Party Links

The jilipark.com platform may contain references to third-party services such as payment providers. jilipark.com is not responsible for the privacy practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party services you use in connection with your jilipark.com account, including GCash, PayMaya, BPI, BDO, and Metrobank.

13. Changes to This Privacy Policy

jilipark.com reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the platform. The date of the most recent revision is displayed at the top of this page.

Your continued use of jilipark.com following the publication of a revised Privacy Policy constitutes your acceptance of the changes. If you do not agree to the revised policy, you must cease using the platform and may request account closure.

14. Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by jilipark.com, please contact our Data Protection Officer through the following channel:

• Email: [email protected]
• Support Email: [email protected]
• Live Chat: Available 24/7 through the jilipark.com platform
• Response Time: We aim to respond to all privacy-related inquiries within 30 days

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated.